Stablecoin Accounts let you hold and use digital currencies that are backed 1:1 by USD or EUR. They’re designed for funding your Jeeves account, converting between fiat and stablecoins (where available), and paying out in supported corridors.
Depending on where your business is incorporated, you may see one or more Stablecoin Accounts in the App. Jeeves supports the following stablecoins:
- USDC → USD-backed stablecoin
- EURC → EUR-backed stablecoin
Some customers may also see USDB in specific setups.
Apply for a Stablecoin Account
You can apply from the Accounts page or through a direct onboarding link provided by Jeeves. During onboarding, your existing company information is pre-filled and you may be asked for additional verification documents.
After you submit your application, you’ll see one of these statuses:
- In review: your application is being checked.
- Information requested: more details are needed before approval.
Once the requested information is provided, reviews are usually completed quickly.
Funding your Stablecoin Accounts
Funding a stablecoin wallet is designed to help you deposit fiat and acquire the selected stablecoin balance.
When you open the deposit instructions for a stablecoin wallet, Jeeves may show one or two sets of virtual account details, depending on your organization’s geography and the stablecoin you’re funding:
- Local currency virtual account details (for example MXN for Mexico, BRL for Brazil, EUR for Europe), so you can deposit locally.
- Stablecoin backing currency virtual account details (USD for USDB, EUR for EURC), so you can deposit directly in the currency backing the stablecoin.
Converting between fiat and Stablecoins (Deposit FX)
When your deposit requires a conversion between your local currency and the selected stablecoin, Jeeves displays a deposit FX calculator so you can preview the conversion before you send funds.
The calculator shows the conversion between your local currency and the selected stablecoin and uses the provider’s buy rate for that stablecoin (because the user journey is “deposit fiat to acquire stablecoin”).
The FX calculator is not shown when no FX is required (for example, Europe → EURC is 1:1, and US → USDB is 1:1).
FX on payouts
FX applies when you pay out to a different destination currency. For example, sending a payout from a stablecoin balance to MXN or BRL involves FX pricing and local payout rails.
Refunds and failed transactions
Refund and failed-transaction handling depends on the corridor and the underlying payout or funding rail.
Where possible, refunds are processed according to the original transaction context and corridor capabilities. In some cases, refunds may be processed via operational workflows.
If the amount received differs from the amount paid out (for example, due to corridor constraints or provider settlement outcomes), the refunded amount may reflect what was actually received versus what was originally paid.
FAQ
What stablecoin do I get?
- United States: USDB and EURC
- Mexico: USDB and EURC
- Brazil: USDB and EURC
- All other supported countries: USDC and EURC
Can I deposit local currency?
Local currency deposits are supported only in specific regions:
Mexico: yes → MXN deposits convert to USDB
Brazil: yes → BRL deposits convert to USDB
Europe: yes → EUR deposits can convert to EURC or USDB depending on your accounts
United States: deposits are already USD, so no conversion is needed
All other supported countries: no, USD-only funding for USDC
If you encounter any issues or want to share your feedback, please contact our support team.